1. Information We Collect
We collect information you provide directly to us, such as when you:
- Fill out contact forms
- Request property appraisals
- Subscribe to newsletters
- Contact us via phone or email
Information collected may include:
- Name and contact details
- Property address and details
- Property buying/selling timeline
- Communication preferences
2. How We Use Your Information
We use the information we collect to:
- Respond to your property enquiries
- Provide property appraisals and market advice
- Send relevant property information and market updates
- Improve our website and services
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except:
- With your explicit consent
- To provide requested services (e.g., property evaluations)
- When required by law
- To trusted service providers who assist in website operation (subject to confidentiality agreements)
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
5. Cookies and Tracking
Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us:
- Remember your preferences
- Analyze website traffic
- Improve website functionality
You can choose to disable cookies through your browser settings, though this may affect website functionality.
6. Google Analytics
This website uses Google Analytics to analyze website traffic. Google Analytics uses cookies to collect information about your use of our website. This information is used to compile reports and improve our services. The information collected is anonymous and cannot be used to identify you personally.
7. Contact Forms
Information submitted through our contact forms is securely stored and used solely for the purpose of responding to your enquiry and providing property services. We do not share this information with third parties without your consent.
8. Your Rights
Under New Zealand privacy law, you have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent for marketing communications
9. Data Retention
We retain your personal information only as long as necessary to provide services and comply with legal obligations. You may request deletion of your information at any time.
10. Third-Party Services
Our website may integrate with third-party services (such as Google Maps, social media platforms). These services have their own privacy policies, which we encourage you to review.
11. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
12. Changes to Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.
13. Contact Us
If you have questions about this privacy policy or how we handle your personal information, please contact:
Aidan Fraei
- Email: aidan.fraei@raywhite.com
- Phone: 027 230 6689
- Address: Ray White Manukau, A T Realty Ltd